HOA Assistant Manager
ourassistants
| Company | ourassistants |
| Category | Operations & Admin |
| Location | Philippines |
| Remote | Remote |
| Employment | Full-time |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 8 Jun 2026 |
| Last verified | 8 Aug 2026 |
| Source | Employer ATS (breezy) |
Description
Location : Work from Home
Type of Employment : Full-time or Part-time (depends on client requirements)
Work Shift : US Business Hours
About Us
OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com .
Job Summary
We are seeking an experienced HOA Assistant Manager to support day-to-day community operations and assist the HOA Community Manager with administrative, resident, and compliance-related tasks. The ideal candidate has a solid understanding of HOA operations, strong communication skills, and experience working with homeowners, board members, and vendors in a U.S.-based HOA environment.
This role is critical in ensuring smooth community operations, timely issue resolution, and excellent homeowner service.
Key Responsibilities
• HOA System Management : Use the HOA platform to manage HOA violations, collections, and compliance workflows
• Violations & Collections : Track violations, send notices, maintain records, and communicate with homeowners regarding compliance and outstanding dues
• Phone & Email Support : Respond to homeowner and board inquiries with professionalism and accuracy
• Data Management : Maintain and update records, reports, and financial logs within the HOA system
• Administrative Coordination : Handle scheduling, documentation, and internal coordination for smooth operations
• Workflow Optimization : Identify opportunities to improve administrative efficiency and automate repetitive tasks
• Report Generation : Prepare and share violation logs, financial summaries, and collection reports
• Collaboration : Work closely with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherence
• Compliance & Record Keeping : Ensure proper documentation of HOA policies, procedures, and legal compliance
Qualifications and Skills
• Minimum 2 years of experience in HOA or property management .
• Familiarity with HOA operations, governing documents, and community standards.
• Experience using HOA or property management software (Vantaca, CINC, AppFolio, Buildium, or similar)
• Strong written and verbal communication skills in English.
• Excellent organizational and multitasking abilities.
• Customer-service oriented with strong conflict-resolution skills.
• Ability to work independently in a remote environment.
Additional Requirements
• Must be currently residing in the Philippines or Latin America
• Must have a stable internet connection and remote-ready workstation
Compensation and Benefits
• Permanent work-from-home setup
• Ongoing training and professional development opportunities
• Collaborative and supportive work environment
• Competitive salary