Job Opportunities API

Working within the Global People Services (GPS) team, acting as a lead for the our Eastern Europe region (Ukraine, Estonia, Latvia, Lithuania, Serbia, Romania), you’ll be working with shaping strategy and acting as the source of truth for the business and clients in terms of employment legislation, local customs and expectations and performing benchmarking to ensure that GoGlobal's offering walks the balance between being competitive but also may be tailored to suit the budget needs of different clients. You will also act as the regional subject matter expert toward clients for special projects such as M&A deals as well as clients looking for other HR advisory and acting as back-up for the Payroll Manager. Our Country Leads have discretion to take decisions on timing of onboardings, actions to create or improve client satisfaction and determine the performance/development needs of direct reports. Role & Responsibilities Meet and greet our clients and work with them for onboarding, offboarding and complex queries, act as the subject matter expert toward clients in terms of M&A/TUPE, payroll as a service matters and other HR advisory services Serve as an escalation point for our Account Managers/Clients as well as your own team of Local Representatives, guiding and developing them Keep up-to-date with the latest HR trends and regulatory changes in your region and communicate to the teams as applicable Provide on the ground support which can include answering employee and client queries through to arrangement and maintenance of local mandatory and supplementary benefits Familiar with payroll, having worked in a dual role previously is preferred. Act as a backup for the Payroll Manager, stepping in when required to support payroll processing and resolve any issues to ensure client workers are paid accurately and on time Work closely with Compliance, Regional Payroll Manager and Country Leads team to shape the strategy of the region, including proactively working to ensure processes and practices are suitable for clients, client employees and GoGlobal and recommend changes to our offering to enhance our competitive advantage Manage the Local Representatives and work together with Regional Payroll Manager for Payroll team to ensure the team have the training and development needed to operate independently, track and evaluate their work and act as a coach and mentor for them Other Ad Hoc Projects being requested Requirements Work experience as an HR Manager with payroll exposure, and a willingness to be involved in payroll processing when needed In-depth knowledge of labor legislation in Ukraine and one or more of the following Serbia, Romania, Estonia, Latvia, Lithuania Organizational skills Great verbal and written communication and negotiation skills Strong analytical and research skills Natural curiosity and love of collaboration Ability to navigate the needs of clients, client employees and internal stakeholders which includes creative problem solving Ability to grasp and use new technology efficiently and effectively Experience of managing and developing a team ABOUT US GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.   Business & Corporate Services provided:   Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting Finance Solutions: Accounting & Tax   For more information, please visit GoGlobal.com   OV