Job Opportunities API

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Human Resources Director oversees all HR functions across a diverse portfolio including a casino, resort, gas stations, lottery retail operations, and food and beverage. This role is responsible for developing and executing HR strategies that support operational excellence, regulatory compliance, workforce stability, and high-quality employee experience across multiple business lines. Key Responsibilities: Strategic HR Leadership • Develop and implement HR strategies that support hospitality, gaming, retail, and property management operations • Partner with executive leadership to align workforce planning with business goals • Lead organizational design, restructuring, and growth initiatives Multi-Unit Talent Acquisition • Oversee high-volume recruitment for hourly and salaried roles (casino, hotel, retail, maintenance, food and beverage outlets) • Develop pipelines for critical and hard-to-fill roles • Ensure efficient onboarding processes across all business units • Ensure compliant hiring practices in both Nevada and California labor markets Employee & Labor Relations • Manage employee relations issues • Conduct investigations, resolve conflicts, and support disciplinary actions • Promote a positive, service-driven culture aligned with hospitality standards Compliance & Regulatory Oversight • Ensure compliance with: • Nevada labor laws and gaming regulations • California labor laws for applicable employees, including: • Wage and hour laws (overtime, meal and rest breaks) • California Labor Code and Industrial Welfare Commission (IWC) Wage Orders • Paid sick leave and leave of absence laws (CFRA, FMLA overlap) • California Fair Employment and Housing Act (FEHA) • Cal/OSHA safety standards • Oversee compliance for multi-state payroll practices • Ensure proper classification of employees (exempt/non-exempt, CA-specific rules) • Maintain gaming licenses and audit readiness Compensation & Benefits • Oversee benefits administration across all entities • Ensure compliance with California pay transparency, minimum wage, and pay equity laws Performance Management & Development • Support performance management systems across all divisions • Support leadership development for managers in hospitality, retail, and property operations • Drive succession planning for key operational roles Training & Workforce Development • Ensure completion of assigned training programs focused on: • Customer service excellence (casino/resort/retail) • Safety compliance (gas stations, maintenance teams) • Ensure compliance training for gaming and lottery operations Workforce Operations Management • Oversee HR support for: • 24/7 casino and resort operations • Retail/gas station staffing • Address scheduling, turnover, and staffing challenges typical in hospitality and retail environments Culture, Engagement & Retention • Drive retention strategies for high-turnover roles • Promote diversity, equity, and inclusion across all business units Qualifications: Education • Bachelor’s degree in human resources, Business Administration, or related field (required) • Master’s degree (preferred) Experience • 10+ years of HR experience, preferably in: • Casino/gaming • Hospitality/resort operations • Retail or multi-unit operations • 5+ years in a senior HR leadership role • Experience managing a large, diverse workforce (hourly + salaried employees) • Experience managing multi-state HR compliance (Nevada & California strongly preferred) Certifications (Preferred) • SHRM-SCP or SPHR • Gaming HR compliance experience is highly desirable • California employment law expertise strongly preferred Key Skills & Competencies • Strong knowledge of gaming and hospitality workforce dynamics • Multi-site HR leadership experience • Expertise in high-volume staffing and workforce planning • In-depth knowledge of labor laws and regulatory compliance • Strong conflict resolution and employee relations skills • Ability to manage complex, fast-paced operational environments Work Environment • Primarily on-site in Primm, Nevada • Requires flexibility to support 24/7 operations (casino, resort, retail) • Regular travel between properties (casino, gas stations, etc.) Preferred Industry Background • Casino & Gaming • Hospitality / Resort Operations • Retail / Convenience Stores / Fuel Operations If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!