Job Opportunities API

Circit is a Series B B2B SaaS company on a mission to make business verifiable in real-time. We have built a global asset verification platform trusted by Big Four firms, global banks and their corporate clients to transform audit and financial workflows.   Our growth has been powered by strong product-market fit and powerful network effects across auditors, financial institutions and corporates. As our platform scales globally, the speed and quality with which we bring new customers to value has become a critical operational advantage.   We are building out a dedicated Implementation function sitting within the COO organisation, with a clear and focused mission: get customers live, confident and successful on Circit as quickly as possible.   This team operates as a specialist delivery , which handles both pilots and full roll outs. A well-run implementation is critical to the future success and growth of the account. Once a customer is live, stable and in a healthy state, they graduate to the Customer Success team who own the long-term relationship. Implementation is the engine that makes that handover possible.   We are looking for an Implementation Manager to own the customer journey from kick-off through to a successful, well-documented handover — delivering a consistent, high-quality experience across both direct rollouts and pilot engagements that sets every customer up to thrive.  As Implementation Manager for the European market, you will own the end-to-end customer journey from kick-off through to handover to Customer Success, across two types of engagement: direct rollouts, where customers are ready to go live immediately, and pilot programmes, where a successful implementation is the key factor in a larger commercial decision. You will sit within the Implementation team under the COO, working closely with cross-functional teams to deliver a structured, technically rigorous and customer-first experience in both tracks.   You are the face of Circit for new customers in their most critical early weeks. You will run kick-offs, manage timelines, coordinate internal resources, deliver training and own the relationship until the customer is healthy, active and ready to transition to Customer Success.   You will work across some of the world's most prestigious financial institutions and accounting firms — managing complex, multi-stakeholder implementations while continuously improving the playbooks and processes that allow the team to scale. Requirements Implementation & Pilot Management Own the customer journey from kick-off through to successful handover to Customer Success across both direct rollouts and pilot engagements, ensuring every account reaches a clearly defined healthy state. Lead kick-off sessions, project planning and stakeholder alignment with new customers from Day 1. Ensure that the account is configured in such a way that allow for maximum growth potential in future years. Manage multiple concurrent implementations across enterprise and mid-market accounts — some direct rollouts, some pilots — coordinating timelines, milestones and resources across the wider Implementation team. For pilot engagements, work closely with Sales to define success criteria upfront, scope the configuration and ensure the pilot is structured to demonstrate clear, measurable value — giving the customer everything they need to make a confident commercial decision. On pilot engagements, own the relationship and momentum throughout — tracking progress against agreed success criteria and ensuring any issues are resolved quickly so they don’t jeopardise the commercial outcome. Manage the technical configuration and product customisation required for each engagement — whether a direct rollout or a pilot — tailoring the platform to each customer’s specific workflows and requirements. Deliver engaging product training sessions (remote and on-site) fo