Job Opportunities API

Shift 1 (Vereinigte Staaten) Essential/Key Functions: • Read and comprehend instructions and follow established procedures • Correspond with customers as needed • Maintain proper records of all forms of transactions relating to the company’s operations • Provides technical assistance to customers and/ or customer care • Prepares reports as needed • Initiates purchase orders and amendments for parts, services and/or special tools; arranges for submission and inspection of sample products as required; • Performs the functions of a CSR to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports. • Prepares, processes, reviews and monitors various documents such as purchase orders and other documents. • Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area. • Prepares and presents proposals and quotes and recommends products based on customer needs. • Assists customers and arranges payment terms in accordance with established guidelines. • Performs in a manner that will prevent errors and omissions. • Creates and maintains computer files for follow-up action. • Provides advisory support and assistance to the department supervisor as needed. • Participate in activities needed to support the management functions of the team. • Follow all safety guidelines and operate in a safe manner • Physical presence on the job is essential and necessary including weekends and holidays if deemed necessary by the company • Other duties as assigned by management Management Responsibilities:  None Minimum (Required) Qualifications: Education and Experience • High School diploma is required • Associate Degree preferred • Past call center experience desired • Past inside sales experience preferred Knowledge, Skills and Abilities • Must have a positive attitude • Must be well organized • Must manage time well • Must possess good math skills • Must possess good decision making abilities • Must possess business acumen • Must have good negotiation skills • Must be focused on relationships with inside and outside customers • Must support mission and purpose of the company and be committed to professional and personal growth • Must take initiative • Must be results driven • Ability to work as part of a team and interface with other departments. • Good analytical skills • Ability to prioritize in the face of multiple tasks Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Wer wir sind: DME (www.dme.net) ist ein weltweit führender Hersteller von Produkten für die Werkzeug- und Formenbautechnologie mit globaler Präsenz. Seit über 80 Jahren bieten die Experten von DME Werkzeugkonstrukteuren, Formenbauern und Spritzgießern innovative Lösungen. DME ist ein Geschäftsbereich von Hillenbrand. Hillenbrand (www.hillenbrand.com) ist ein globales Industrieunternehmen, das hochentwickelte, geschäftskritische Verarbeitungsanlagen und Lösungen für Kunden in über 100 Ländern anbietet. Unser Portfolio besteht aus branchenführenden Industriemarken, die große und attraktive Endmärkte bedienen, darunter die für langlebige Kunststoffe, Lebensmittel und Recycling. Geleitet von unserem Purpose — Shape What Matters For Tomorrow™ — streben wir nach Exzellenz, Zusammenarbeit und Innovation, um kontinuierlich Lösungen zu entwickeln, die unseren Mitarbeitenden, Kunden, Gemeinschaften und anderen Interessengruppen am besten dienen.