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Inside Salesperson Status: Regular, Full time Location: Chilliwack, British Columbia Job Description Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. MAIN RESPONSIBILITIES: • Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs; • Responds to the customer's inquiries in a timely manner; • On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager; • Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies  commitments are met afterwards; • Proactively suggests associated and/or alternate products as needed; • Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.; • Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge. REQUIREMENTS: • Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience; • Good English communication skills written and spoken • Demonstrated people skills; • Excellent communication and organizational skills; • Product knowledge; • Must be customer service driven; • Good knowledge of MS Office (Word, Excel, Outlook). What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities. What sets us apart is our: • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. • A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: • Flexible group insurance plan customizable to your needs. • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). • Group RRSP with employer contribution and TFSA. • Postsecondary Scholarship Program for our employee’s children. • Charging terminals available at our facilities. • Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.