Job Opportunities API

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Description A SNAPSHOT OF YOUR ROLE We are seeking a creative and detail-oriented Instructional Designer to develop engaging e-Learning content and multimedia learning experiences. The ideal candidate has strong writing skills, a solid understanding of instructional design principles, and hands-on experience creating digital learning materials, including videos and interactive modules. KEY RESPONSIBILITIES • Design, develop, and implement e-Learning courses and training materials based on learning objectives • Create storyboards and visual concepts for e-Learning modules and videos • Develop interactive learning experiences using authoring tools and multimedia elements • Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy • Edit and produce instructional videos, presentations, and other digital assets • Apply instructional design models (e.g., ADDIE) and adult learning principles • Review and revise content based on feedback and performance metrics • Ensure all materials meet quality standards and are aligned with organizational goals A BIT ABOUT YOU • Proven experience as an Instructional Designer, e-Learning Developer, or similar role • Strong video design, editing, and multimedia production skills • Proficiency in Microsoft Office (Word, PowerPoint, Excel) • Experience using Canva for visual content creation • Hands-on experience with Articulate 360 (Storyline/Rise) • Knowledge of e-Learning design best practices and instructional design methodologies • Strong attention to detail and organizational skills • Ability to manage multiple projects and meet deadlines Join the A-Team and experience the A-Life!