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IT Operations Manager

ZipLiens
CompanyZipLiens
CategoryOperations & Admin
LocationFranklin
RemoteHybrid
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted5 Aug 2026
Last verified12 Aug 2026
SourceEmployer ATS (workable)
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Description
Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. We're hiring an IT Operations Manager to own Zipliens' internal IT and security operations — a high-trust role at the center of how we protect our systems, our data, and the client relationships built on that trust. This role sits squarely between IT and information security: our Fractional CISO sets security strategy and direction, and this is the person who executes it day to day, translating policy into real, working processes across the company. Reporting to our CTO, you'll be the first person at Zipliens to fully own this function. This isn't a caretaker role, and it isn't a traditional help-desk-and-hardware IT manager role either — you'll operate as a hands-on owner across both IT operations and security execution: managing our SaaS and device inventories, employee access, and vendor relationships; driving how we adopt new tools like AI; and serving as Zipliens' lead for incident response and disaster recovery.