Job Opportunities API

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. Transforming Waste into Value At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond. • Serve as the first point of contact for technical support via phone, email, and ticketing system. • Diagnose and resolve hardware, software, and network issues; escalate complex cases as needed. • Log and track support requests, ensuring timely updates and clear communication with clients. • Support IT equipment setup, configuration, and remote troubleshooting. • Collaborate with IT teams to enhance service quality and maintain high customer satisfaction. • Experience in IT ServiceDesk or similar support role is a must, experience at least 2 years • Strong knowledge of Windows OS, remote support tools, and help desk software. • Excellent problem-solving, communication, and organizational skills. • Customer-focused, able to work independently and in a team. • Good English skills; German and relevant certifications (e.g. ITIL) are a plus. We offer • Employment contract for an indefinite period • + 13th Salary • 5% Annual bonus • Home office possible 2 days a week • Extra days of leave • 2 Sick days per year • Recreation allowance • Referral program • Travel allowance • The third pillar of the pension scheme (up to 2,5%) • Company mobile phone or phone allowance • Support for professional and career growth, education and training • Compensation Basic wage component (gross): 1800 EUR/month This amount is our minimum offered salary. Compensation is determined based on your level, skills, experience, and qualifications. For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.