IT Support Engineer
Intersect
| Company | Intersect |
| Category | Engineering |
| Location | San Francisco |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 13 May 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (lever) |
Description
We’re a team of friends bound together by a mission to preserve our planet for future generations through innovative energy solutions and modern infrastructure. Intersect develops, constructs, and operates the most ambitious power and data center infrastructure in the country by co-locating industrial demand with dedicated gas and renewable power generation.
Intersect was acquired by Google in March 2026 and operates as an independent subsidiary. We are developing and constructing multiple gigawatts of energy and data center projects in the U.S., enabling more data center and generation capacity to come online faster. We’re on an aggressive growth trajectory and looking for people hungry to tackle the largest energy challenges on the planet.
Location & Team Gatherings
Intersect has been a fully flexible workplace since its founding in 2016. We’ve been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Austin, TX; Calgary, AB; and Toronto, ON.
We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture.
About This Role
As part of Intersect’s Technology team, you’ll help deliver secure, reliable, and scalable IT operations that keep employees productive and connected across the organization. This role combines hands-on systems administration with thoughtful end-user support, helping teammates seamlessly access the tools and systems they rely on every day.
You’ll serve as a key technical resource across identity management, endpoint administration, SaaS operations, and employee support, while helping improve IT processes and documentation as the company continues to grow. This position is slightly more senior in scope and responsibility, providing opportunities to take ownership of technical escalations, mentor best practices, and contribute to operational improvements across the broader IT environment.
Please note: This role is based in San Francisco and requires regular in-office collaboration with teammates and stakeholders.
Team Overview
This team plays a critical role in advancing the company's mission to accelerate the energy transition by enabling employees with secure, reliable, and scalable technology. Partnering closely with teams across the business, the Technology group ensures systems, tools, and support services empower collaboration, protect company data, and support growth. Joining this team offers broad exposure to modern IT operations, opportunities to improve systems and processes, and meaningful impact across the organization.
What You’ll Do
Administer Core Systems & Infrastructure
Administer and maintain Windows and macOS systems to ensure stability, performance, and availability
Manage identity and access through Okta, including user lifecycle management, SSO, MFA enforcement, and group administration across SaaS applications
Support and maintain Google Workspace administration, organizational policies, and access controls
Perform endpoint patching, software updates, and routine maintenance to maintain secure and reliable environments
Partner with teammates to improve endpoint management standards and operational consistency
Deliver User Support & Help Desk Excellence
Resolve escalated support requests and serve as a trusted technical escalation point for employees
Deliver high-quality onboarding and offboarding experiences, including provisioning devices, managing access, and supporting employee setup
Troubleshoot hardware, software, SaaS, and access-related issues with a customer-first mindset
Maintain clear
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