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IT Support Specialist

Minted
CompanyMinted
CategoryCustomer Support
LocationSan Francisco
RemoteHybrid
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted22 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (lever)
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Description
The Role:    Minted is seeking a skilled IT Support Specialist II to champion the technical needs of our growing business. In this role, you will serve as a subject matter expert for our corporate team, dedicated to delivering a world-class support experience. You will proactively triage and troubleshoot technical issues, acting as a vital conduit to the broader IT team to ensure swift resolution. Beyond day-to-day helpdesk operations, you will manage high-volume provisioning of macOS and Windows systems via NinjaOne, while leveraging SSO and identity management across Okta and Google Workspace.