Job Opportunities API

We are an extraordinary mix of travel industry experts, product, and software engineers, developing a successful online booking tool for corporations and large organizations. Today, as a part of the sector leader S4BT, we support 500k+ business users making thousands of bookings a day. We’re looking for a customer-focused and well-spoken   Junior  Customer Service Consultant with French and English   to join our team and answer questions and requests from hotels   and partners. As a  Junior  Cus tomer Service Consultant with French and English, you will focus on: • Delivering excellent customer service including telephone and mail etiquette • Providing first line support for hotels- related problems and trying to fix the problems or answer the questions as efficient and sufficient as possible • Solving problems related to payments • Responding to emergency situations and taking appropriate actions Skills and experience: • Excellent verbal and written communication skills • Stress resistance and ability to work effectively under deadlines • Reliability and team player mentality • Experience in customer service is nice to have • Knowledge of Travel sector or reservation systems will be a strong asset • Willingness to work on daily shift (8:00 AM to 8:00 PM) • Working proficiency in French (min. B2) • Intermediate level in English (B1-B2) • Other language is nice to have What you will have: • Specific in-house training program during the first month • The hybrid way of working (3/2), remote work is nothing new for us. If you want to come to the office, you will find company there as well. • Medical care • Multisport card • Birthday holiday (extra day off to celebrate with family and friends) • Volunteering day off - you will be able to make a mark and join our initiatives to support local communities, animals and planet • Language courses • Team integrations and fun events