Job Opportunities API

Join us as a Junior IT Support   (all genders) in our Digital Workplace  team and help shape the future of autonomous mobility! Join MOIA as a  Junior IT Support  and become part of our Digital Workplace team, supporting our growing  Munich location . This is an excellent opportunity to  grow your IT support career  in a modern, cloud-first environment while learning from experienced IT colleagues.   You’ll support employees with day-to-day IT topics, gain hands-on experience with modern workplace technologies, and develop your skills in a structured and supportive setup. We run everything in the cloud, avoid on-prem hardware wherever possible, and rely on  SSO, MFA, and automation  to scale securely and efficiently. Our core stack includes  Okta, Microsoft 365, Slack, and MDM solutions  — providing a strong, modern foundation for growth.   What you will do Provide   first-level and near-desk IT support for employees in the Munich office. Handle   incidents and service requests via our ticketing system. Support daily usage of  Apple devices and workplace hardware. Assist  with  onboarding and offboarding , including device setup and access provisioning. Support   SaaS tools  such as   Microsoft 365, Okta, Slack, Atlassian, and Miro. Help with   device deployment, inventory, and basic maintenance. Escalate complex issues to senior IT colleagues when needed. Contribute to IT documentation and basic process improvements. Learn and apply best practices for security, identity management, and digital workplace tools. While MOIA embraces a hybrid work model, this role requires  regular onsite presence in our Munich office , especially during the setup and growth phase of the location.   What will help you to fulfill your role  First experience in   IT Support, Helpdesk, or a similar role. Hands-on experience with   Apple devices in a professional or educational environment. Interest in   cloud-based workplace tool s and modern IT setups. Familiarity with tools like  Microsoft 365, Slack, or Okta is a plus. Willingness to learn  MDM solutions  ( e.g.,   Jamf , Microsoft Endpoint Management). Comfortable working with ticket-based systems. S ervice-oriented mindset with a strong focus on   user experience. Ability to work reliably onsite and follow structured processes. Great communication  skills in  English (C1) and German at least B1.   We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you! Our benefits in a nutshell Competitive salary (including bonus)   Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!  Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)  Budget and monthly expense allowance for home office setup  Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countri