Job Opportunities API

Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, the Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies. We are looking for a motivated Junior People Partner who is eager to grow in the HR field. In this role, curiosity, strong communication skills, and a willingness to learn are just as important as prior experience. What you’ll do: • Support the employee lifecycle: onboarding, probation tracking, performance reviews, and offboarding • Maintain HR documentation and employee data accuracy • Assist with implementation and improvement of HR processes and policies • Provide first-level support to employees on HR-related questions • Support managers in team engagement, performance tracking, and employee experience • Help coordinate performance and feedback cycles • Collect and analyze basic HR data (surveys, engagement metrics) • Support internal communications, including announcements, content creation, and maintaining internal channels • Assist with employee engagement initiatives, including events, presentations, and experience & recognition programs What we’re looking for: • 6+ month of experience in HR or people-related roles like Junior HR Manager, Recruiter, Sourcer etc. • Basic understanding of HR processes. • Basic knowledge of MS Office • Experience in organizing and managing engagement activities will be considered a plus • Interest in HR and people development • Upper-intermediate or higher English and Ukrainian (both written and spoken) • Strong communication and interpersonal skills • Proactive mindset and willingness to learn • Good organizational and analytical skills • Bachelor's degree in human resources, Business Administration, Psychology, or a related field will be considered a plus • HR-related certifications or courses will be considered a plus Why this role is great for juniors: • You will gain exposure to end-to-end HR processes • You will develop both soft skills (communication, coaching) and analytical skills (data, reporting) • You’ll have the chance to contribute ideas and grow in a supportive environment • You’ll work closely with experienced HR and business leaders We offer: • Competitive compensation • Career Development opportunities • Medical insurance after the trial period • Possibility to work remotely • Business hours: Monday - Friday, 10 am - 7 pm or 11 am - 8 pm Kyiv time • English classes • Corporate training and parties