Knowledge Manager
Macrae Inc.
| Company | Macrae Inc. |
| Category | Operations & Admin |
| Location | Washington |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 2 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Knowledge Manager
Location: Washington D.C.
Expected Salary: $105,000. This role is eligible for a performance bonus and retirement contributions.
About Us
Macrae is a premier transatlantic legal search firm with offices in the San Francisco Bay Area, New York, Washington, D.C., and London. We specialize in placing partners and groups at the world’s leading law firms. Our remarkable growth in recent years has been driven by a distinct business model and a culture rooted in collaboration, inclusivity, and transparency. At Macrae, we prioritize collective intelligence over individual success, valuing the unique talents and contributions of every team member.
As a firm that champions a “family and good health come first” philosophy, we recognize the importance of flexibility in balancing professional and personal commitments. Our hybrid work model ensures team cohesion while supporting individual needs. Macrae also offers a comprehensive and competitive benefits package, among the best in our industry.
We are seeking exceptional individuals eager to make an immediate impact on our global support team. Macrae fosters a culture of continuous learning, encouraging team members to think creatively, collaborate effectively, and pursue professional growth.
About This Role
The Knowledge Manager plays a crucial role in Macrae’s global knowledge management task force, by supporting local recruiters in driving revenue and delivering exceptional service to clients and candidates. The primary responsibility of this role is to focus on providing local recruiters support by drafting emails and documents, tracking candidate and client outreach, coordinating with candidates and clients, and providing the latest market intelligence on local and global market conditions. In addition, the Knowledge Manager works in coordination with other team members around the firm in evaluating, formulating, and presenting system data to enable efficient decision-making for recruiters and management.
Essential Responsibilities
1. Recruiter, Candidate, & Client Support
Provide administrative practice support to 2-4 recruiters
Schedule client, recruiter, and candidate meetings, interviews, and video conferences
Draft, prepare, and finalize correspondence, client deliverables, internal documents, and other materials to support recruiters
Prepare background materials for candidate and client meetings
2. Market Intelligence & Data Management
Research market trends, candidates, and law firms using Macrae’s database and other sources to drive business leads.
Ensure database research information (e.g., market intelligence, target lists, and meeting notes) remains accurate and up-to-date for search activity.
Identify, capture, and distribute critical information to local and company-wide team members as needed.
Organize, store, and analyze company data while maintaining strict confidentiality and security standards.
3. Collaboration & Best Practices Implementation
Coordinate and host team collaboration meetings to drive business development.
Work with recruiters to determine what reports, support, coaching, and reminders they need to optimize performance.
Collaborate with other Knowledge Managers and their manager to refine Best Practices and continually improve workflows across the firm.
Run periodic training sessions on best practices for the firm.
4. Strategic & Operational Contributions
Contribute to local office and company-wide initiatives aimed at building and supporting recruiter practices.
Provide remote and in-person support for local offices as needed.
Preferred Qualifications
Work Experience
Must have 6+ years of professional work experience in a support role at law firms, legal or executive search, professional services industries, and/or with C-levels.
Education
Bachelor’s degree or equivalent required.
Skills & Attributes
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