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LATAM - Senior Campaign Resolution

ruvixx
Companyruvixx
CategoryMarketing
LocationMexico
RemoteRemote
EmploymentContract
LevelSenior
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (breezy)
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Description
• LATAM - Senior Campaign Resolution SENIOR CAMPAIGN RESOLUTION & OPERATIONS LEAD — Remote (LATAM) • Location: Remote (LATAM) • Type: Full-Time Contractor (starts with a 3-month trial period) • Pay: $1,200 USD/month during trial, up to $1,500 USD/month after trial • Top Requirements: Escalation management, complex B2B negotiation, executive autonomy, and process standardization • Language: English (CVs in English required) ABOUT RUVIXX At Ruvixx, we are on a mission to protect intellectual property on a global scale. We partner with leading software providers to drive compliance and anti-piracy campaigns, using data-driven insights to ensure fair play in the market. WHY JOIN US • High-impact autonomy: Operate at a senior level without constant supervision, shaping a brand-new strategic pilot program from its inception. • Global exposure: Develop expertise in international business, data analytics, and strategic negotiation across multiple active campaigns. • Operational leadership: Act as the critical filter and resolution engine that directly relieves management workload. • Remote culture: Work from anywhere in LATAM alongside a resilient, dynamic, and forward-thinking team. WHAT YOU'LL DO • Act as the ultimate resolution engine for highly complex or technically "burned" cases that initial engagement teams cannot unblock. • Take ownership of internal escalations to strategically offload operational workload from the management team. • Manage investigations and negotiate directly with business stakeholders, including key contacts in Brazil, to close compliance cases. • Analyze cross-campaign workflows to identify bottlenecks and implement global process cleanups. • Standardize internal escalation structures to bring consistency and functionality across the organization. • Shape and perfect the structure of this innovative pilot position as it scales. WHAT YOU BRING • 4+ years of experience in complex B2B negotiations, escalation management, or strategic dispute resolution. • Exceptional analytical and problem-solving skills to navigate and unblock stalled or technical cases. • High executive maturity and the ability to operate with superior autonomy under pressure. • Proven track record of standardizing processes and bringing structure to chaotic workflows. • Business-level English (written and spoken) with highly persuasive communication skills. • Bonus points for: Previous experience in compliance, anti-piracy, or intellectual property. Ruvixx is an equal-opportunity employer. We hire based on merit, skill, and fit — and we welcome applicants from all backgrounds.