Job Opportunities API

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place. Our   Human Resources  team has an opening for a n  Employee  Services & Leave Specialist . This role could be based in the following office locations: Denver Overland Park Minneapolis Position Summary     At DLR Group, we believe people do their best work when they feel supported. As an  Employee Services & Leave Specialist , you will play a key role in helping employees navigate important life and career moments, including leaves of absence, workplace accommodations, life event changes, and employee service requests.   You will partner closely with employees, managers, HR Partners, Payroll, Total Rewards, and external vendors to provide exceptional support, ensure compliance with applicable regulations and company policies, and continuously improve the employee experience. Serving as a subject matter expert for leave administration and employee service processes, you will help deliver timely, accurate, and compassionate support throughout the employee lifecycle.   This role is ideal for someone who combines strong customer service skills with a passion for helping others, a keen attention to detail, and a desire to make a meaningful impact on the employee experience. If you enjoy solving problems, building relationships, and guiding employees through complex situations with empathy and professionalism, we'd love to hear from you.   What You Will Do   Administer leave of absence programs including FMLA, parental leave, military leave, personal leave, ADA accommodations, and state and local leave programs.   Guide employees, managers, and stakeholders through leave and accommodation processes from initiation through return to work.   Coordinate with HR, Payroll, Benefits, and third-party administrators to ensure seamless leave  administration.   Review and manage required documentation, certifications, approvals, and employee records.   Support employee life events including birth, adoption, marriage, divorce, death, and dependent changes.   Respond to employee inquiries through HR service channels, providing timely  and  accurate  support ,  in partnership  with HR  Partners  and centers of excellence .   Manage employment verification requests and employee documentation requests.   Support employee status changes, onboarding, offboarding, and other employee transactions.   Maintain employee records in compliance with company policies and regulatory requirements.   Assist  with audits, reporting, and compliance-related activities.   Develop and maintain  employee-facing resources, guides, and process documentation.   Identify  opportunities to improve processes, service delivery, and  the overall  employee experience.   Required Qualifications     Bachelor's degree in Human Resources , Business Administration, or a related field, or an equivalent combination of education and experience   5 years of progressive HR experience, inclusive of 2+ years of experience supporting leave administration, employee benefits, and employee services  Working knowledge of FMLA, ADA, COBRA, HIPAA, state leave laws, and other applicable employment regulations  Experience partnering with third-party leave administrators and benefits vendors  Strong customer service mindset with a commitme