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Job Purpose The purpose of this role is to provide comprehensive oversight, coordination and management of all security operations within the Joint Security Operations Center (JSOC). The Liaison Officer is responsible for monitoring and reporting security threats, while facilitating effective communication between the client and all relevant internal and external stakeholders. This position ensures timely incident detection, information sharing, and a coordinated, unified response to safeguard client assets and ongoing operations. Application Closing Date: 29 July 2026 Tasks and responsibilities Operational Management: Act as the link between the Joint Security Operations Centre (JSOC) and the Security Operations Centre (SOC). Manage and oversee all aspects of the Joint Security Operations Centre (JSOC) in collaboration with other stakeholders, ensuring effective day-to-day operations and a fully coordinated response to any incidents. Oversee daily operations across multiple sites inside and outside of the DUAT, providing leadership and support to stakeholders within the JSOC and the client organisation. Support the review, implementation and periodic validation of JSOC Standard Operating Procedures (SOPs) and contingency plans, conducting monthly reviews to ensure accuracy, compliance, and operational relevance. Establish and manage routines, systems, and personnel structures to ensure the efficient and effective management of JSOC staff and operations. Maintain strong relationships with other organisations within the DUAT to ensure clear, timely, and transparent communication across all projects. Establish and maintain strong, productive relationships with all Security Managers and JSOC personnel to ensure effective coordination and responsive support to the client. Maintain clear and consistent communication with the Control Risks’ Security Operations Centres and Operations Managers to ensure alignment across all operational activities. Ensure all Control Risks operational staff are informed of and comply with Health, Safety, and Environmental (HSE) policies and procedures. Develop, test, and maintain contingency and emergency response plans to ensure operational readiness and resilience. Conduct ongoing risk assessments of operational areas, transit routes, and security environments to identify threats and recommend mitigation measures. Implement rigorous quality assurance and quality control processes to ensure the performance of deployed personnel meets client expectations and organisational standards. Identify and escalate operational risks while ensuring compliance with all Control Risks policies, procedures, and reporting requirements. Update, manage, and quality-check the MATs, Training, and HSE databases to ensure accurate and current records. Deliver consultancy tasks and project support as directed by the Operations Director. Assist the Operations Director in all operational matters, providing informed recommendations and supporting strategic decision-making. Lead continuous improvement initiatives to enhance JSOC efficiency, threat detection, and incident response processes. Coordinate joint training exercises and simulations with key role players to strengthen inter-agency cooperation and operational readiness. Produce timely operational reports, threat summaries, and incident analyses for internal leadership and client stakeholders. Monitor operational use of systems and report faults, gaps or enhancement requirements to the appropriate technical owner. Mentor and develop JSOC personnel, promoting professional growth, performance improvement, and succession planning. Ensure sensitive information is handled in accordance with data protection, confidentiality, and security protocols. Personnel Management Ensure all personnel understand and adhere to Control Risks Standard Operating Procedures (SOPs). Ensure appropriate behaviour, professional co