Logistics Coordinator - Inbound
Internal Job Board
| Company | Internal Job Board |
| Category | Logistics & Transport |
| Location | Toronto |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 3 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Job title:
Logistics Coordinator - Inbound ( Internal Only)
Department:
Logistics
Terms of employment:
Contract, Full-Time, Salary
Reports to:
Tsering Paldon, Logistics Lead
Apply by:
12:00 PM EST on Thursday, August 13, 2026
Location:
Hybrid Etobicoke, ON
Job Posting: Logistics Coordinator - Inbound
Availability: Full-time with an ability to work mornings, afternoons, overnights, holidays, and occasional weekends.
Lush Fresh Handmade Cosmetics supports more than 250 retail stores in Canada and the USA, a mail-order business, and Distribution and Manufacturing centers based in Toronto. Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, environmental activism, and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing and supporting sustainable communities, giving back to organizations that can make a difference through our Community Donations program.
Reporting to the Inbound Lead, this role ensures that inbound, export, and community donations logistical requirements are met while optimizing costs and ensuring service expectations. This role requires a self-driven individual with strong communication and organizational skills who can deliver high-level service through proactive communication.
The ideal candidate will understand business-critical functions and priorities. They will confidently communicate timelines and delivery expectations across inbound, exports, and donation streams. They will drive operational excellence, identify process improvements, and ensure quality, compliance, and value across all National & International activities.
As an Inbound Coordinator, you bring LUSH’s practices into all elements of your work: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.
What you do (responsibilities):
Support the execution of inbound national and international logistics operations into North America, ensuring alignment with the direction set by the Inbound Lead
Coordinate and track inbound shipments from global suppliers and manufacturing sites into LUSH North America distribution points
Work closely with freight forwarders, carriers, and customs brokers to ensure timely and compliant import and export of goods.
Assist in maintaining and executing inbound transportation and export SOPs to ensure shipments meet all regulatory and customs requirements
Monitor shipment status, delivery timelines, transport costs, and service performance, escalating issues to the Inbound Lead as required.
Collaborate with internal stakeholders, including Procurement, Manufacturing, and warehouse teams, to support smooth inbound and export flow and resolve operational challenges
Provide regular updates and visibility on inbound shipment status, delays, and risks to s