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Major Account Manager - Local Government

Phoenix Software
CompanyPhoenix Software
CategorySales
LocationPocklington
RemoteOn-site (inferred)
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted16 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Overview of the role   Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services.  Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day.  Due to continued growth, we are looking for an experienced Major Account Manager to take ownership of a portfolio of Local Government customers, driving growth, strengthening relationships, and delivering strategic IT solutions across an established account base.    What will you be doing?  Manage and grow a portfolio of local government accounts of varying sizes  Develop and execute account plans to drive revenue growth and long-term customer retention  Build strong, trusted relationships with key stakeholders across IT, procurement, and leadership teams  Identify new business opportunities within existing accounts, including upsell and cross-sell  Lead on complex sales cycles, from opportunity identification through to close  Collaborate with internal technical, pre-sales, and vendor teams to deliver tailored solutions  Stay aligned to public sector frameworks, procurement processes, and compliance requirements  Maintain accurate forecasting, pipeline management, and reporting  Represent the business professionally within the sector, building credibility and market presence    Why should you apply?  At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on.  We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work.  When you join Phoenix, you can expect:  A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.  Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.  A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.  A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.  Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.  Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.  We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it.  Take a look at our  Culture Blueprint  to get a real sense of who we are.  &n