Job Opportunities API

Job Description: Job Summary This position is fully responsible for the talent acquisition of qualified and competent Shipboard Hospitality Crew Members, liaising with manning agencies as required, conducting crew   interviews,   and entering new hire crew information in the shipboard HR management system before handing over new hires to the Scheduling Managers.  In addition, the position   assists   the Rotation Specialists with rotation planning, movements, and confirmation of all seagoing hotel personnel,   if and when   required . The position closely collaborates with the corporate hotel management team as well as with the hotel shipboard management teams to understand the requirements of the hospitality talent   required   for each vessel. Essential Job Duties • Confer s   with the corporate hotel operations team and the   shipboard   hotel management to   establish   crew requirement projections. • M eets   regularly   with Scheduling Managers to   determine   crewing needs for all vessels. • Maintains open communication with the hotel operations team to review the resumes and interview feedback of   viable   candidates. • Collaborates with the marketing communications department to   utilize   all social media platforms that can be   utilized   to attract competent talent. • Ensure s   all social media platforms are updated and kept fresh with job postings as well as news snippets about company and crew. • Prescreen s   and select candidates through video interviews by   utilizing   behavioral interview techniques to   determine   technical   proficiency   and organizational fit. • Communicate s   with Hiring Partners   regarding   staffing needs; sends staffing requisitions as required . • Set s   up interview schedules for   in person   interviews .    Communicates   interview and travel dates, as well as hotel and interview   venues . • Conduct s   in person interviews if local talent can be met in person. • Obtai n s references from   previous   employers and/or from   manning   agencies through which the candidate might have been placed in the past. • Provide s   prompt interview feedback to the operations team   in order to   facilitate   a prompt decision making process. • Approve s   candidates or pass es   them on to hiring manager for   additional   screening, specifically candidates for positions that require complex technical competencies, e.g., culinary. • Extend s   verbal and written offer to candidates to approved candidates   in a timely manner   (within   48 hours   of hiring approval). • Ensure s   reference checks and background   checks   are carried out   in a timely manner . • Set s   up approved candidates in   human   resources management system. Ensure that bio data is entered completely and accurately. • Upload s   all provided certificates and   documents   to crew   profile   as   required . • Follow s   up with approved candidates if any information and/or documentation is missing. • Assist s   and guide s   approved candidates through the entire onboarding journey, including the processing and/or obtaining of all required documentation, such as passports, seaman’s book, visas, STCW training certificates, pre-employment medical examination (PEME), and vaccinations. • Act s   as a liaison to hired crew in case of question or concerns connected with shipboard employment, including travel, expenses, living conditions on board, benefits, privileges, medical   coverage,   and the likes. • Review s   and manage s   all company employee referrals; ensure that no favoritism is applied in the   selection   of company employee   referred candidates. • Attends and actively   participates   in departmental meetings. • Monitor s   all social media feeds to   identify   qualified candidates. • Check s   career portal and contact qualified candidates. • Check s   references as needed . • Communicate s   with applicants and candidates – apply the   personal touch . • Assists   approved candidates with documentation requirements. • Uploads scans/images of documents/certificates to the respective crew profile in the HR management application. • Sends out   any pre-employment forms/policies that approved candidates have to review and execute. • Liaises with rotation specialists to review and discuss vessel needs and projected rotations. • Ensures that travel ready candidates have an assignment and are fully confirmed in the HR management application. • Ensures that files of new employees are complete and   up to date   for returning   crew. Financial Responsibilities • Monitor s   all   expenses   incurred by crew to ensure no unapproved expenses are   submitted   for reimbursement . • Ensures the greatest number of direct hires to save on   manning   agency fees. Other Duties Please   note   this job description is not designed to cover or   contain   a comprehensive listing of activities, duties or responsibilities that are   required of   the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. Competency Education:   Bachelor’s degree in relevant field preferred . Experience: • Strong background in shipboard talent acquisition, specifically for hospitality crew, including but not limited to service, culinary, bar and housekeeping positions. • Experience as   recruiter   in the cruise industry for a minimum of 2 years and preferably in the hospitality industry. Skills/Qualifications: • Discerning judgment, strong analytical skills, a savvy business   sense,   and ability to quickly learn new industries and information. • Ability to manage and prioritize tasks in a dynamic,   fast- paced ,   and complex environment. • Excellent written and oral English communication skills with the ability to communicate effectively at all levels of the   organization,   strong   client   and candidate management skills. • Ability and willingness to communicate effectively with people working in different time zones. • Good knowledge of international geography as well as the willingness to work with people of different nationalities,   cultures,   and religions. • Knowledge of general office practices,   procedures,   and equipment; ability to prioritize tasks and work independently; strong organizational, interpersonal and communication skills; ability to interact with senior-level management. • Microsoft Office Suite 365 and higher (Word, Excel, Outlook). • Good knowledge of Microsoft Excel, including the building of simple formulas,   applying   filters, sorting,   formatting,   and writing of simple macros for the purpose of analyzing data. • Basic Windows 10 and 11 Operating Platform knowledge. • Possess sufficient computer knowledge to use the   company   proprietary software suites. • Understanding of   relational database applications. Work Environment Works in a typical office environment with quiet-to-moderate noise generated by computer   printer , fax   machine   and light traffic.   The position   requires you   to travel   extensively;   up to   60 days   per calendar year. Physical Demands Requires sitting, standing, walking, bending, and reaching .    May require lifting or pushing up to 25 pounds .    Requires manual dexterity sufficient to   operate   standard office machines such as computers, fax machines, calculators,   the telephone , and other office equipment . Expected Hours of Work The position is full-time and   frequently   requires working   additional   time outside of normal business hours. LI-Hybrid EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.