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TITLE: Medical Assistant I  LOCATION: Kalamazoo Planned Parenthood Health Center  REPORTS TO: Health Center Manager  PAY RATE: $18.75 per hour  SCHEDULE: Approximately 37.5 hours per week - Monday through Friday     Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations when eligible for all employees.     This is a unionized position represented by the UFCW   Position Description Under direct supervision, uses basic knowledge and skills obtained through on-the-job training to provide patient centered medical services and education in support of the Planned Parenthood of Michigan (PPMI) mission.                                                                                                                                  Essential Duties & Responsibilities ·        Maintain patient records and enter information into electronic health record (EHR) systems. ·        Participate actively and strives towards patient access and demand goals. ·        Demonstrate commitment to living out and modeling PPMI’s In This Together Workplace Values and Service Standards. ·        Integrate equity and inclusion best practices into all job functions and patient interactions.   ·        Promote productivity, patient donations, outreach and other identified business goals. ·        Perform all duties in compliance with all applicable laws, PPMI policies and insurance guidelines. ·        Perform other duties and responsibilities as assigned. ·        Is fully trained and signed off in EITHER the Front and Back duties outlined below for all of the services provided at their work location. Front: ·        Greet patients and visitors in person or on the phone and schedule appointments as needed.  Refer calls to other providers for services that are out of the PPMI scope. ·        Assist patients with check in process and paperwork completion. ·        Obtain patient insurance information which may include verifying insurance and obtaining health plan authorization. ·        Assess patients’ financial resources including eligibility for available programs and insurances. ·        In accordance with PPMI cash handling policy and procedures, collect all fees. ·        Record financial and billing transactions in the practice management system. ·        Under the direction of a physician or clinician, dispense medication and supplies to patients. Back: ·        Perform basic diagnostic testing including finger poke, basic vital signs, urine pregnancy testing, urinalyses, and hemoglobin, rapid HIV test, and blood draws. Prepare lab specimens, requisitions and tracking logs for transport to laboratories for evaluation. ·        Obtain patient vital signs including obtaining blood pressure, height, weight, hemoglobin, pulse, LMP, and patient needs assessment. Administer Injections. ·        Prepares patients for procedures as applicable and discusses pain management options. Assist clinician or physician during exams or procedures. ·        May participate in aftercare services. ·        Provide basic factual, unbiased, patient education and general information regarding pregnancy management options (including abortions options, risks, and adoption resources), information and risks on Birth Control Methods (BCM), Sexually Transmitted Infections (STIs), and all other basic health care services within the scope of PPMI’s practice. Screens for possible coercion. Refers to outside resources as needed. This is not an exhaustive list of essential duties and responsibilities. Additional functions may be added, and this job description can be amended at any time.   Knowledge, Skills, and