Job Opportunities API

Job Description You'll help Veterans access timely healthcare by coordinating appointments, referrals, and community care services while supporting daily clinic operations within a structured outpatient environment. Working alongside providers and interdisciplinary healthcare teams, you'll help ensure patients receive coordinated care while maintaining accurate scheduling, documentation, and communication throughout the care process. Schedule: Full-Time | Monday-Friday | 8:00 AM-4:30 PM | Federal Holidays Off Key Responsibilities • Coordinate patient appointments, consults, referrals, and follow-up activities while ensuring scheduling practices align with established scheduling procedures and community care processes. • Support Veterans, providers, and interdisciplinary care teams by managing patient communications, answering inquiries, updating demographic information, and facilitating timely coordination of care. • Maintain accurate electronic patient records by processing healthcare documentation, managing referrals, updating appointment status, and utilizing VA healthcare information systems to support continuity of care. • Monitor daily clinic workflow by supporting clinic operations, patient check-in, opening and closing clinic activities, managing incoming communications, and helping resolve scheduling or operational issues. • Deliver professional customer service while handling sensitive patient information in accordance with privacy, confidentiality, and HIPAA requirements. • Collaborate with clinic leadership and interdisciplinary healthcare teams to maintain efficient clinic operations while supporting compliance with established operational and quality standards.