Job Opportunities API

NuSpine Chiropractic, one of the country’s leading healthcare companies, is seeking a part-time Membership Coordinator. This position requires applicants who want to work for a growing, national company with multiple locations throughout the valley. Every day, we assist people of all ages achieve their healthiest, pain-free life as possible. NuSpine offers private, personalized care in an efficient and affordable environment. Qualifications: You will be considered an ideal candidate if you have: • An interest in gaining or already have excellent customer service experience. • Previous sales experience with strong sales skills. • A desire to be part of the patients’ healing journey. • A motivation to be part of a fun, dynamic and growing national healthcare company. Required skills: • Social verbal and written communication skills. • Functional computer skills required, including MS Office programs. • High school diploma. Primary Job Expectations: The Membership Coordinator executes the new patient experience from the day they inquire about services through their continued months of care. The main objective: generate new patient leads, convert patient leads to new patients, maintain patient memberships and build patient relationships. Additional responsibilities include: • Establishes and maintains effective retention of patients. • Conducts telephone inquiries/follow-up calls/texts and emails to all leads. • Conducts follow-up calls to new plan/package holders at 7- and 21-day marks. • Keeps leads organized in spreadsheets and tracks all points of contact. • Generates leads through community events such as health fairs, lunch and learns, pop-ups, etc. • Books leads for initial exam appointments. • Sends appointment reminders 24 hours prior to appointment. • Knowledgeable about NuSpine and chiropractic and able to answer all FAQs. • Able to explain we are a private pay clinic and the use of third-party financers is not allowed • Ability to sell the competitive advantages of NuSpine. • Must know the pricing options and plans. • Displays great customer service. • Leverage social media accounts in tandem with corporate to generate and contact leads. • Benefits: • Bonuses for new leads, leads converted to memberships and ongoing referral program. • Potential for quarterly bonuses based on overall clinic performance.