Job Opportunities API

📋 Description • Provide advanced triage, incident response, and change implementation • Lead implementation of change requests and project tasks • Act as escalation point for Level-1/2 engineers • Troubleshoot complex networking/security issues across customer environments • Manage ISP circuits and liaise with providers • Maintain high-quality documentation and knowledge sharing 🎯 Requirements • 4–5 years’ experience in a network & security support role • ITIL Service Principles • SD-WAN deployment & troubleshooting • Security technologies: firewall policies, IPS/IDS, web filtering, secure web gateways • Advanced routing (OSPF, BGP, MPLS) • Switching (Layer 2/3) 🎁 Benefits • Hybrid role with London office attendance twice a week • Collaborative team environment • Values-driven culture • Professional growth opportunities