Job Opportunities API

At Trinetix  we are looking for a skilled  NOC Engineer.  Join our team and collaborate with a global leader in connectivity, operating one of the world’s most reliable and extensive Internet backbones. With over 30 years of experience, this organization provides high-performance network infrastructure across more than 100 countries, supporting 2,900+ customers worldwide - including telecom operators, hyperscalers, cloud providers, and digital platforms.  Its network spans tens of thousands of kilometers of fiber, forming a critical part of the global Internet infrastructure and consistently ranking among the top-tier backbone providers worldwide. This is the kind of company that literally powers how the Internet works at scale.  At Trinetix, we partner with this organization to support and enhance its operations through modern engineering, process optimization, and AI-driven solutions. Our teams work closely with global stakeholders, contributing to large-scale initiatives that improve efficiency, streamline workflows, and support business growth across international markets.  Required Skills:  3–5+ years of experience in a Network Operations Center (NOC) or similar environment   Strong technical expertise in network troubleshooting across IP and/or transmission platforms   Solid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies   CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience   Hands-on experience with network monitoring tools, incident handling, and fault management   Experience working with Linux/Windows environments   Strong communication skills and ability to collaborate with internal teams and external providers   Experience in documenting incidents and maintaining clear technical reporting  Nice-to-haves skills: Experience with scripting (Python or Bash) Telecom industry background (TELCO) Experience configuring or improving NOC monitoring tools Experience working in an international environment   Core Responsibilities: Monitor the network across IP and transmission platforms (including xWDM), as well as underlying infrastructure (sites, owned and leased fiber)   Act on alarms indicating both service-impacting and potential service-impacting issues   Initiate and perform troubleshooting of faults and outages across relevant platforms   Resolve incidents at first line whenever possible, minimizing escalation to second-level support   Take full ownership of incidents and drive them to resolution and restoration   Collaborate with third-party providers (hardware vendors, field support, network providers) during troubleshooting   Ensure accurate and timely documentation during and after incident resolution   Maintain clear and structured communication with internal and external stakeholders during major incidents   Track SLA commitments, follow up on progress, and coordinate resolution across teams   Prepare root cause analysis and outage reports   Act as a SPOC during planned maintenance and outages   Configure and contribute to the development of NOC monitoring tools and processes   Collaborate with internal teams to improve troubleshooting and information sharing     Expected Qualifications    Strong analytical thinking and problem-solving skills   Ability to take ownership and make decisions in time-critical&nbsp