Online - Hotel Customer Service Coordinator - Entry Level
destinationknot
| Company | destinationknot |
| Category | Customer Support |
| Location | Maryland |
| Remote | Remote |
| Employment | Not stated |
| Level | Entry |
| Salary | USD 45k–65k |
| Posted | 3 Aug 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (lever) |
Description
Position Summary:
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service.
Responsibilities:
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Requirements:
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Benefits:
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs