Job Opportunities API

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description You know the moment.   It’s   the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.”   It’s   in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth.   We’ve   dedicated ourselves to improving it for 60 years. And   we’re   passionate down to our bones about making whatever   you’re   listening to a little more magical. In the Global Order Management Team, we obsess over the details that matter most to our customers. We collaboratively manage consumer orders in a fast-paced, challenging environment, which requires excellent attention to detail and communication skills.   We   seek   a motivated and detail-oriented Order Management   Specialist   to join our team. Through processing orders for Bose   d irect consumers   and key resellers   in the Americas, E urope , Australia , and   New Zealand, we provide our customers and the organizations we support with the highest level of service possible while   maintaining   efficiency and driving continuous improvement. This role requires a proactive individual who can lead themselves effectively,   utilize   data to drive improvements , streamline processes to enhance efficiency and customer   satisfaction   and   participate   in   meetings with cross-functional teams. Key Accountabilities: Order Processing:   Accurately enter and manage customer orders in the system , ensur ing   successful   invoicing Inventory Coordination :   Verify product availability and coordinate   with the   supply ,   demand   and sales team   to   proactively   contribute to   OTIF   (on time in full) deliveries. Customer Communication : Communicating with customers   regarding   their order status and addressing any inquiries or issues . Shipping Coordination : Working with the shipping department to ensure   timely   and   accurate   delivery of orders . Issue Resolution:   Handling returns and exchanges, resolving any issues related to orders and transactions, and following up with IT teams for technical issues. Collaboration:  Work closely with cross-functional teams, including sales,   logistics ,   supply chain, demand planners,   and customer service, to ensure seamless order fulfillment   and   targets   alignment. Process Improvement :   Identifying   and suggesting improvements   to the end-to-end process inside customer - to - cash   to streamline processes focused on maximizing efficiency in managing customer orders   and structure   data needed to support process improvement and/or automation . Reporting:   on   order metrics and related service levels agreed   on designated accounts . Core requirements: Ability to work independently and contribute to broader team   objectives . Capable of operating in a fast-paced and transformational environment . Strong analytical skills with the ability to interpret data and make data-driven decisions . Ability to manage multiple priorities and meet deadlines . Knowledge of   customer-to-cash, supply chain, distribution, and   sales processes . Excellent communication and interpersonal skills . Excel, Power   BI   and Office   proficiency . Previous   experience with SAP, CRM, EDI, Salesforce, or related enterprise software . Previous   experience with Supply and Demand planning software . Knowledge of automation technology tools is a plus. Behavioral   r equirements: Collegiality: building strong relationships company-wide, approachable, and helpful . Initiative: readiness to lead or   take action to achieve   goals. Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing. Detail-oriented and thorough: managing and completing details of assignments without too much oversight. Flexible and responsive: managing new demands, changes, and situations. Critical Thinking: effectively   troubleshoots complex issues   and applies problem-solving techniques. Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and   to keep   information confidential when   required . Collaborative: ability to   represent   the   team   interests while being fair to those   representing   other or competing ideas in search of a workable solution for all parties. Education and Experience: Bachelor’s degree in business ,   Supply Chain Management,   Finance ,   or   a related   field. Proven experience in order management, supply chain, or a similar role. Are you interested in this position? We’d   love   to know you better! Submit your application, by uploading your CV in English via the “Apply” button above. For further information about the   position   please contact us via [email protected]. Note Thanks   in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case   you’re   not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best . Are you interested in this position? We’d love to know you better! Submit your application by uploading your CV in English via the “Apply” button above. ‎