Job Opportunities API

We're looking for an agreeable Front Desk Representative to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential. We want you to make our guests and visitors feel appreciated and valued while on our premises. Front Desk Representative Responsibilities • Keep our front desk clean, presentable and stocked with all the necessary material (pens, forms, paper, etc) • Greet and welcome guests • Answer questions and address complaints • Answer all incoming calls and redirect them. Take and deliver messages as necessary • Receive incoming letters, packages, etc and distribute them • Prepare outgoing mail by drafting correspondence, securing parcels, etc • Check, sort, and forward emails as required • Monitor office supplies and place orders when necessary • Keep updated records and files • Monitor office expenses and costs • Take up other duties as assigned (travel arrangements, schedules, etc) Front Desk Representative Requirements • Some experience as a front desk representative, agent, or relevant position • Familiarity with office machines (e.g. fax, printer etc.) • Knowledge of office management and basic bookkeeping • Proficient in English (oral and written) • Excellent knowledge of MS Office (especially Excel and Word) • Strong communication and people skills • Good organizational and multi-tasking abilities • Problem-solving skills • Customer service orientation • High School diploma; additional qualifications will be a plus