Job Opportunities API

We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email. Responsibilities include: • Customer support and enquiries – via email, telephone and counter sales • Interpret customer requests for parts • Order entry and processing • Provide updates to customers on order status, pricing, product range and estimated delivery times • Provide assistance to external Sales and Warehouse teams as required About you – Skills, experience and qualifications: • Demonstrate a passion for customer service, with previous retail and/or customer service experience • Prior experience as a Parts Interpreter or Parts Manager in a trade, retail or similar environment • Expert knowledge of mechanical, materials handling, agricultural, industrial or automotive parts is preferred • Excellent customer service and professional communication skills • Attention to detail and a ‘can do’ attitude • Confident computer skills, including the ability to learn an in-house ERP system • You may have an interest in cars, construction machinery, forklifts, tractors, and more. • You may have a service or parts background, or want to move away from working on the tools. What's in it for you You'll be part of a people-centric culture, where your well-being matters. We offer: • Recognition programs and incentives for your performance • The opportunity to join a dynamic global company that is a leader in its field • Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses • Health and Wellness program and company commitment to sustainable growth People are at our heart TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas. About TVH TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation. If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.