Job Opportunities API

Description This role is full-time, in office This individual will support the Customer Service, prior authorizations, and other needs of the TruCard Product and Pharmacy team. • Resolve and log all inbound member or client concerns • Complete administrative tasks related to prior authorizations and appeals • Support clinical team in prior authorization case reviews • Support clinical team with outbound member and provider calls • Perform additional projects and tasks as needed Requirements Qualifications and skills: • Competitive candidates will have a minimum of 2 years experience in PBM operations, including medical necessity or prior authorization case reviews • Candidates without PBM experience will be considered if they have leadership experience, e.g. team lead or trainer, or experience with special projects, e.g. inventory management • Fast learner and interested in potential growth opportunities as the product roles expand • Excellent verbal and written communication skills a must • Pharmacy technician experience preferred • PBM experience preferred • A track record of fostering collaboration, resolving conflicts, and managing projects is preferred. • Excellent technical skills in Google Work products (Docs, Drive, Slides) and Microsoft (Word, PPT, Excel) Company Standard Requirements: • Ability to work well with others in a collaborative environment • Ability to get things done with resources you don’t control • Willingness to admit you don’t know and ask for help • Exhibit constant curiosity and a drive to problem solve • Exhibit desire to learn and grow on a continuous basis