Job Opportunities API

Responsibility: • Handle policy issuance and application processes. • Ensure accurate and timely issuance of policies and related documents (e.g., policy schedules and supporting documentation) in accordance with agreed service level targets. • Prepare and issue policy for customers, ensuring accuracy and completeness. • Process policy changes, including member additions, upgrades, deletions, and endorsements during the policy period. • Issue invoices and credit notes, ensuring timely delivery to customers in line with SLA and billing cycles. • Maintain detailed and accurate policy records within the system. • Coordinate with internal teams to ensure smooth and efficient policy issuance processes. • Support the Manager in improving policy operations processes. • Prepare reports and assist with ad hoc tasks as assigned. Key Requirements: • Bachelor’s degree in Business Administration, Insurance, or a related field. • Minimum 1-2 years of experience in policy operations, preferably in the insurance industry. • Basic understanding of policy issuance and related documentation is an advantage. • Strong attention to detail and ability to ensure data accuracy. • Good communication and coordination skills, with the ability to work across teams. • Ability to manage tasks, prioritise work, and meet deadlines. • Proficiency in Microsoft Office (Excel, Word) and related systems.