Job Opportunities API

Mellon Technologies, the parent company of Mellon Group, is a leading provider in electronic transactions, telephone customer service, and business process outsourcing. Specializing in innovative Point of Sale (POS) solutions, we are committed to delivering reliable products and high-quality services to our clients. We are looking for a POS Operations Support Coordinator to support the daily operations of our POS Service team. The role focuses on ensuring smooth processes, monitoring performance, and driving continuous improvement. Key Responsibilities: Monitor daily operations and resolve issues promptly Ensure SLA compliance and track performance metrics Analyze data and recommend process improvements Coordinate and communicate across teams Handle escalations and ensure timely resolution Support internal communication and team efficiency Requirements Bachelor’s degree in Engineering, IT, Business, or related field 2–4 years of experience in operations or service coordination Strong analytical and organizational skills Excellent communication skills Proficiency in Microsoft Office (BI/reporting tools are a plus) Benefits Competitive salary Health insurance Training and development opportunities Dynamic work environment