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Product & Operations Specialist

accessiway
Companyaccessiway
CategoryOperations & Admin
Location
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted2 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (teamtailor)
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Description
Are you our next Product Operations Specialist? Role: Product Operations Specialist (Middle level) Location: Hybrid in Turin, or Fully Remote The Mission: A Digital World Without Barriers At Accessiway, we aren't just a SaaS company; we are a scale-up growing at supersonic speed with one ambitious goal: to make technology accessible to everyone, no ifs or buts. We believe that accessibility isn't a checkbox: it's how people experience the world. As our Operations Specialist, you won't just keep tools running. You will be the engine of our Internal Product Team, turning processes, workflows and internal systems into the operational backbone that powers our growth across Europe. What's in it for you? (Beyond the usual promises) Real-World Impact: Y our work directly improves the digital experience for billions of users (1.3B across the globe, to be precise), ensuring products are more usable and intuitive for everyone. A Rocking Team: Collaborate with developers, product managers, operations, sales, marketing and delivery teams who value excellence and tackle every challenge with passion. Autonomy & Trust: We're building a culture where every idea counts and every voice matters. If you have a process to streamline or an automation to experiment with, you'll have the space and support to make it happen. Radical Inclusivity: We are a diverse, 15+ nationality team. We're also pet-friendly so, yes, your dog is a welcome member of the office! True Flexibility: Enjoy a hybrid work model that respects your personal life and professional focus. Growth from Day One: Structured onboarding, training, and real opportunities to develop your skills within a rapidly expanding company. Breakfast and fresh fruit: if you come to our office in Turin, we've got everything to kickstart your day right. And coffee? No need to mention it: it's always flowing. Your Mission at Accessiway You will be part of the Internal Product Team, reporting directly to the Internal Products Team Leader, focusing on: Owning Projects End-to-End: Managing projects on new processes, workflows, internal tools and systems — from ideation and analysis to implementation, monitoring of results and optimization. Scaling Product-Ops Across Europe: Implementing the Product-Ops strategy in Italy, France, Austria and Germany, standardizing processes and tailoring best practices to each market's unique characteristics. Listening & Improving: Gathering feedback from other teams on customer experience and internal processes to identify improvement opportunities. Connecting the Dots: Ensuring processes are streamlined, aligned with company strategy and supportive of business objectives — and communicating internal product updates and releases to internal teams and external stakeholders. Reporting that Matters: Supporting management with structured reporting and analysis on the projects delivered. What we're looking for in you You have 3+ years of experience i n Operations, Sales/Revenue Ops or Operational Excellence roles (or similar), with proven experience in process optimization and cross-functional collaboration. A true tools power-user: deep knowledge of major CRM, project management, ERP, workflow and AI platforms (HubSpot, Salesforce, Monday.com, Notion, Make, Zapier, Airtable, ClickUp, Asana, Jira, Google Apps Script, Claude, Gemini, n8n). You are fluent in English: it's crucial for collaborating across our four markets. Adaptable & proactive: you're comfortable in dynamic, evolving contexts, you learn fast, embrace change as an opportunity, and don't just execute — you actively dig into problems until you find the best solution. You excel at simplifying: you can make even the most complex problems accessible, starting with simple and effective solutions before scaling up — with excellent problem-solvin