Job Opportunities API

­Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do. Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers. Title: Program Coordinator / Portfolio Analyst   Position Summary   The Program Coordinator serves as the operational backbone of the CIO's Product and Program Management Office (PPMO). This role owns the mechanics of the IT governance process — intake management, tracker maintenance, report production, automation workflows, and data hygiene — so that the strategic PPMO staff (Program Managers, Product Managers, Technical Project Managers) can focus on facilitation, stakeholder management, and cross-team coordination.   This is a remote role within the US but EST work hours are required.      Reports To   PPMO Delivery Lead   Key Responsibilities   Intake & Triage Operations   Own the intake queue: receive, log, and route all new work requests through the single intake channel (Coda/JIRA)   Work with team leads to ensure PPMO tools and processes are being utilized.    Reporting & Communication   Build and maintain dashboard views in Coda/JIRA for leadership consumption   Compile capacity utilization snapshots and impact summaries from team-reported data   Automation & Tooling   Build and maintain automation workflows to reduce manual PPMO overhead through tooling   Leverage AI tools (Claude, ChatGPT) for drafting summaries, meeting minutes, requirements, report templates etc. Scrum Master & Agile Facilitation   Facilitate sprint ceremonies for PPMO-aligned delivery teams: sprint planning, daily stand-ups, sprint reviews, and retrospectives   Manage and maintain Jira boards: configure sprints, maintain backlogs, track velocity, and enforce Definition of Done standards   Produce sprint metrics and burn-down/burn-up reporting for leadership; surface delivery risk early and recommend corrective actions   Required Qualifications   2–4 years of experience in project coordination, PMO support, or business analysis   Experience in an IT or technology organization   Proficiency with Microsoft Office    Proficiency with Jira for backlog management, sprint tracking, and agile workflow administration (required)   Strong data organization and visualization skills — can build clean dashboards   Demonstrated ability to manage multiple concurrent processes with attention to detail and deadlines   Preferred Qualifications   Active Scrum Master experience — comfortable facilitating ceremonies, managing backlogs, and coaching agile practices on a delivery team   Experience with automation tools (Zapier, Power Automate, UiPath)   Exposure to AI-assisted productivity tools (Claude, ChatGPT, Gemini)   Scaled Agile certification strongly preferred: SAFe Scrum Master (SSM), or SAFe Agilist (SA); CSM o