Job Opportunities API

1.     Project Manager (PM) Number: 1 Relevant Work Experience: 2-4 years POS/IT project management experience Basic Salary Range: USD 900 – USD 1000 per month Key Responsibilities 1.    Project Planning & Scheduling ·      Define project scope, objectives, deliverables, and timelines in collaboration with the client and internal teams. ·      Develop and maintain a project plan for each client engagement, covering all phases from onboarding through go-live and post-deployment. ·      Assign tasks to Technical Implementation Specialists based on complexity, priority, and team capacity. ·      Monitor project progress against milestones and proactively adjust plans when risks or delays are identified. ·      Chair project kick-off meetings, progress reviews, and go-live readiness checks. 2.    Scope Definition & Change Request (CR) Management ·      Define and document the agreed project scope for each client engagement. ·      Evaluate and assess requests for changes to scope, timeline, or deliverables raised by clients or internal teams. ·      Issue and manage Change Requests (CRs) in accordance with company processes, including effort estimation, client approval, and tracking. ·      Ensure that out-of-scope work is properly captured, quoted, and approved before execution. 3.    Stakeholder Management & Client Engagement ·      Serve as the primary point of contact for clients on all strategic and contractual matters throughout the project lifecycle. ·      Conduct regular client meetings to communicate project status, manage expectations, and secure approvals. ·      Build and maintain strong client relationships to support long-term account health and satisfaction. ·      Facilitate advisory discussions with clients on Xilnex product best practices and integration strategy. ·      Obtain client sign-offs on key project milestones, scope changes, and final deliverables. 4.    Resource & Team Coordination ·      Coordinate and direct the Technical Implementation Specialist team to ensure tasks are executed on time and to the required standard. ·      Liaise with the Implementation Team Leader on task allocation, capacity, and SLA adherence. ·      Coordinate with Engineering and Product teams on complex integration deliverables, bug fixes, and enhancement requests. ·      Coordinate with the Sales team on new project intake, handover from presales, and upsell opportunities. ·      Ensure the right resources — people, hardware, access, and documentation — are available for each project phase. 5.    Risk & Issue Management ·      Identify, log, and actively manage project risks and issues throughout the engagement. ·      Escalate unresolved issues impacting delivery timelines, scope, or client relationships to the L3 PM or Team Leader with a clear summary and recommended action. ·      Develop and implement mitigation plans to minimise the impact of identified risks. ·      Monitor SLA adherence across the team and intervene when thresholds are at risk of being breached. 6.    Integration Go