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Project Manager (Customer Success)

Prisma
CompanyPrisma
CategoryCustomer Support
LocationBuenos Aires
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted26 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes.   The company’s advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates  Prisma , the industry’s trusted system of record for media management and finance,   Innovid , the leading independent ad tech platform for creative, delivery, measurement, and optimization, as well as  Protected , an integrated solution for ad verification and brand safety. Visit  www.mediaocean.com  for more information.   What You Will Do   As a member of  Prisma’s Global Customer Success Team , you will be instrumental in delivering a world-class customer experience with a focus on proactive engagement and fostering long-term relationships. The  Project Coordinator   supports the planning, execution, and delivery of projects across teams. This role ensures that project timelines, budgets, and deliverables are managed effectively while serving as a key communication hub between stakeholders.   Prisma is the trusted industry platform powering the future of advertising.   We connect media, technology, and data to enable marketers and agencies to plan, buy, and measure across all channels —  with precision, automation, and intelligence.   Our AI-driven solutions optimize workflows, unlock insights, and deliver measurable outcomes for the world’s leading brands and agencies.   Responsibilities will include:   Project Planning & Scheduling:  Assist in developing project plans, timelines, and milestones. Track progress and ensure deadlines are met.   Communication & Coordination : Serve as the central point of contact between internal teams, customers, and external partners to ensure alignment on project goals.   Documentation & Reporting:  Maintain project documentation, meeting notes, status reports, and action item trackers. Distribute updates to stakeholders regularly.   Resource Management:  Coordinate resource allocation and scheduling to support project needs.   Risk & Issue Tracking:  Identify potential risks and issues, escalate as needed, and help implement mitigation strategies.   Process Improvement:  Recommend and implement improvements to project workflows and operational processes.   Meeting Facilitation:  Schedule and organize project meetings, prepare agendas, and document key decisions and next steps.   Who You Are   +3 years of experience in project coordination, project management, or a related role.   Experience working with international teams or stakeholders   Advanced English skills   Educational or professional experience in business administration, communications, marketing, or a related field (or equivalent experience).   Proficient in project management tools (Smartsheet, Zendesk, Jira) and Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint); Salesforce experience a plus.   Demonstrated excellence in organization and time-management, along with verbal and written communication skills.   Detail-oriented with a commitment to accuracy; ability to manage multiple projects and priorities simultaneously.   What We'll Offer Unlimited Vacations   Monthly Inflation updates   Lunch Credit   OSDE 410 as medical insurance
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