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The United Nations Population Fund (UNFPA) is committed to advancing gender equality and strengthening systems that effectively prevent and respond to gender-based violence (GBV). Central to this commitment is ensuring that frontline service providers are equipped to deliver survivor-centered, gender-responsive, and rights-based case management services. In the Philippines, the Department of Social Welfare and Development (DSWD) plays a critical role in delivering social welfare and social protection services, including the provision of case management for survivors of violence against women and other forms of GBV. However, variations in capacities, approaches, and guidance across service providers continue to affect the consistency and quality of GBV response. Addressing these gaps requires a more standardized, coherent, and institutionalized approach to case management that is responsive to gender and grounded in human rights principles.