Job Opportunities API

We are seeking an experienced and strategic Regional Area Manager to lead operations across our Rockhampton City territory and surrounding regions in Australia. This is a permanent position offering the opportunity to drive business growth, manage multi-site operations, and lead a high-performing team. The successful candidate will be responsible for overseeing all aspects of regional performance, ensuring operational excellence, and delivering sustainable business results. • Oversee all operational and commercial activities across the assigned regional territory, ensuring alignment with organisational objectives and strategic priorities • Develop and implement regional business strategies to drive revenue growth, market penetration, and competitive advantage. Key Responsibilities • Operational Excellence  — Ensure every restaurant meets brand standards for food quality, speed, cleanliness, and guest experience. • Multi‑Site Leadership  — Lead, coach, and develop Senior Operations Coaches and Restaurant Managers across the region. • Commercial Performance  — Drive sales, labour efficiency, COGS control, and profitability; analyse performance data and implement improvement plans. • People Development  — Build capability, hold teams accountable, and create succession pipelines. • Compliance & Safety  — Ensure WHS, Food Safety, RSA, Awards/EAs, and visa compliance across all sites. • Customer Experience  — Champion guest satisfaction, resolve escalations, and maintain brand reputation. • Strategic Execution  — Translate state strategy into consistent operational execution across QLD. • Stakeholder Management  — Collaborate with state leadership, franchisee, general manager, suppliers, and cross-functional teams. • Travel & Field Presence  — Regular intrastate travel to Bundaberg, Rockhampton, Gladstone, Hervey Bay, Maryborough, and Brisbane. Core Competencies • Leadership & Coaching  — Ability to inspire, develop, and hold teams accountable. • Commercial Acumen  — Strong understanding of P&L, labour models, inventory, and cost control. • Communication  — Clear, consistent communication across all levels. • Problem Solving  — Ability to diagnose operational issues and implement solutions. • Tech Literacy  — Comfortable with systems such as Workday, Tanda, Crunchtime, and Microsoft Office. Required Skills & Experience: • Minimum 3 years' experience in a regional or area management role within a corporate environment • Proven track record of managing P&L responsibility and delivering financial results • Strong people management and team leadership capabilities • Demonstrated experience in strategic planning and business development • Excellent communication and interpersonal skills with the ability to influence at all levels • Strong analytical and problem-solving abilities with sound decision-making skills • Experience with performance management, KPI tracking, and data analysis • Proficiency in Microsoft Office applications and business management systems • Ability to travel within the regional territory as required Desirable Skills & Experience: • Experience within a specific industry sector relevant to the role • Knowledge of the Australian market and regional business dynamics • Familiarity with CRM software or advanced business management platforms • Background in sales, operations, or business development • Experience managing geographically dispersed teams or multiple locations