Job Opportunities API



 Wir geben Möglichkeiten einen Sinn. BD ist eines der weltweit größten Medizintechnikunternehmen. Die Welt der Gesundheit voranzubringen ist unser Ziel, und das ist keine leichte Aufgabe. Es erfordert die Vorstellungskraft und Leidenschaft von uns allen, von Design und Entwicklung bis hin zur Herstellung und Vermarktung unserer Milliarden MedTech-Produkte pro Jahr – das Unmögliche zu betrachten und transformative Lösungen zu finden, die Träume in Möglichkeiten verwandeln. 

 Job Description Opportunity Summary Regional Lead – Application Maintenance & Operations acts as the primary Technology partner for Japan Business Operations, ensuring stable, secure, and reliable performance of BD critical application landscape. This role act as the escalation point for Business stakeholders and owns application performance, incident resolution, service continuity, compliance, security, and continuous improvement across SAP, JDE, Medicon, Dealer Portal, and compliance systems specific to the Region. Job Responsibilities This role ensures stable, secure, and efficient operations across BD  Enterprise System Landscape and compliance processes. Key responsibilities include: Application & Platform Management • Manage SAP-related activities working with global outsourced vendor and support JDE–SAP integration and data consistency • Oversee lifecycle management (maintenance, upgrades, decommissioning) of key platforms, including: • Rebate Transaction Processing Database (including  Zero Gravity), Sales data management (sell-in / sell-out / raw data), Local customer master data management, MuleSoft, and related middleware • Ensure stability and performance of batch jobs, interfaces, and data transfers across SAP, JDNET, MDNET, EDI, Dealer Portal, and warehouse systems for both BD Japan and Medicon Japan • Support authentication modernization (OAuth/OpenID) and platform migrations • Maintain application availability through proactive monitoring, capacity management, and incident prevention Operations Management • Own resolution of production issues across applications such as SAP, JDE, MuleSoft, MDNET/JDNET, Dealer Portal, and reporting tools • Troubleshoot and resolve data flow issues between systems (e.g., SAP → MuleSoft → WMS / Dealer Portal) • Manage recurring operational issues including: • Invoice processing failures, batch job failures, and table locks • Data inconsistencies, transfer failures, and integration delays • Coordinate Application Managed Services (AMS/AMO) vendors and outsourcing partners to ensure SLA adherence • Lead root cause analysis and stabilization activities to improve system reliability and recovery time Vendor Management & Escalation • Lead coordination and issue resolution with global and local vendors • Manage escalations across multiple vendors and ensure timely remediation • Provide high-touch governance to ensure vendor delivery meets Japan-specific expectations in quality, speed, and precision • Align vendor priorities with Japan business needs and operational requirements • Bridge communication between global IT teams and local business stakeholders, including language and cultural alignment System Oversight • Oversee Japan-specific and externally hosted platforms including: • MD-NET and JD-NET • 3PL Warehouse Management System (WMS) • Ensure seamless interoperability between SAP, MuleSoft, legacy systems, and third-party platforms • Support data exchange integrations (e.g., distributors, 3PL, external partners) • Maintain operational continuity for order processing, shipment handling, and EDI transactions • Governance & Compliance • Support business and TDS members during internal and external audits and drive remediation actions • Ensure compliance with corporate security standards and regulatory requirements • Lead vulnerability remediation activities, including OS patching, certification renewals, and risk exception handling • Maintain governance over Japan systems, including security, data integrity, and operational controls • Manage MD-Net and JDNET certification renewal Automation / AI • Identify and implement automation opportunities to improve operational efficiency • Support initiatives such as • Automated invoice generation (e.g., SAP PDF automation) • Process optimization for data handling and system monitoring • Facilitate automation ideation and weekly tracking of automation initiatives • Collaborate with business and technical teams to introduce scalable AI-driven or rule-based solutions Business Engagement • Partner with business stakeholders to address operational and system-related challenges • Support ad-hoc requests and solution development for existing applications • Recommend enhancements or new solutions based on clear business cases • Drive improvements in business processes such as order management, billing, and distributor operations • Support key initiatives including employee ID consolidation, data validation, and distributor data accuracy Qualifications & Experience The ideal candidate will have strong operational ownership, enterprise application expertise, vendor management capability, and experience managing complex, business-critical IT environments. Key qualifications include: • Leadership & Stakeholder Management: Strong ownership of operational stability, service delivery, vendor coordination, problem solving, communication, and escalation management in a global, multi-system environment. • Technical Expertise: Experience with SAP ECC, JDE, MuleSoft, EDI, middleware, managed file transfer, MDNET, JDNET, WMS, and enterprise integration platforms. • Preferred Skills: Exposure to customer data management, life sciences data sources, web technologies, RPA, AI-enabled solutions, Microsoft Power Platform, SDLC, Agile, and enterprise architecture principles. • Business Knowledge & Industry Experience: 8–10 years of progressive experience supporting distribution, logistics, order-to-cash, or related business operations; strong understanding of Japan-specific business systems and vendor ecosystem; experience in healthcare, medical device, or regulated industries preferred. Language • Japanese (fluent but native preferred); English (business proficient) Education • Bachelor’s degree in business, technology, or a related field is strongly preferred , with a Master’s degree considered highly desirable. Warum zu uns? Um Sinn in den Möglichkeiten zu finden, brauchen wir Menschen, die das große Ganze sehen und die menschliche Geschichte verstehen, die allem zugrunde liegt, was wir tun. Wir heißen Menschen willkommen, die Vorstellungskraft und Antrieb mitbringen, um uns dabei zu unterstützen, die Zukunft des Gesundheitswesens neu zu gestalten. Bei BD erwartet Sie eine Kultur, in der Sie lernen, wachsen und erfolgreich sein können. Wir glauben, dass wir schneller lernen, tiefer zusammenarbeiten und eine stärkere Kultur aufbauen, wenn Menschen persönlich zusammenkommen. Werden Sie Teil unseres Teams und genießen Sie eine Kultur, in der persönliche Zusammenarbeit Ihr Lernen, Ihren Fortschritt und Ihren Erfolg fördert. Weitere Informationen zu BD finden Sie unte r https://bd.com/careers . Becton, Dickinson and Company ist ein Arbeitgeber, der Chancengleichheit bietet. Bewerber werden unabhängig von Rasse, Hautfarbe, Religion, Alter, Geschlecht, Glauben, nationaler Herkunft, Abstammung, Staatsbürgerschaftsstatus, Familienstand, Lebenspartnerschaftsstatus, Familienstatus, sexueller Orientierung oder Identität, Geschlechtsidentität oder -ausdruck, genetischen Merkmalen, Behinderung, militärischem Status oder Veteranenstatus sowie anderen gesetzlich geschützten Merkmalen bewertet. Required Skills Optional Skills . Primary Work Location JPN Tokyo - Minato-ku Additional Locations Work Shift