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Release of Information (ROI) Representative

116508 Innovation At Work
Company116508 Innovation At Work
CategoryHealthcare
LocationReno
RemoteOn-site (inferred)
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
First seen24 Jul 2026 (the employer did not state a posting date)
Last verified7 Aug 2026
SourceEmployer ATS (paylocity)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Description Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for: • Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives. • Processing duplicate records from paper charts. • Retrieving documents from electronic health records. • Coordinating requests for information from Radiology and Pathology Lab. • Providing customer service to VA Veterans and associates for all types of ROI requests and questions. • Providing back-office ROI support services. We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity. Requirements • High school diploma or equivalent. • At least 2 years of experience in medical records or health information management. • Knowledge of federal and VA rules, regulations, and directives related to ROI. • Proficient in Microsoft Office Suite. • Excellent communication and customer service skills. • Ability to work independently and in a team environment. • Strong attention to detail and organizational skills.