Job Opportunities API

What You’ll Be Doing Leadership & Team Support • Assist the Store Manager in supervising day-to-day store operations and team performance. • Provide on-floor coaching and guidance to Cozey Ambassadors to ensure excellent customer experience and drive sales objectives. • Support scheduling, shift coverage, and team check-ins. • Ensure team members complete product knowledge training prior to product launches. Sales & Customer Experience • Engage customers, provide product recommendations, assist with orders, and process transactions. • Support Shopify and POS operations, ensuring smooth checkout experiences. • Help track and communicate sales KPIs. • Guide Cozey Ambassadors in clienteling: gathering customer data, emails and generating 5-star reviews. • Support Store Manager in finding agile ways to meet sales KPIs and motivate the team. Store Operations & Inventory • Ensure daily opening and closing procedures are followed in the Store Manager’s absence. • Maintain a clean, organized, and visually appealing store environment. • Monitor product displays and assist in merchandising flips with new arrivals. • Manage order holds and follow-ups on draft orders. • Coordinate backstock returns to the warehouse and maintain supply inventory. Y our Profile • 2–4 years of retail experience, with at least 1 year in a leadership or supervisory role. • Bilingual (English and French) required • Passionate about delivering exceptional customer service and driving sales. • Strong interpersonal and communication skills. • Able to coach, motivate, and work collaboratively with a team. • Adaptable, organized, and solution-oriented in a fast-paced environment. • Willing to work evenings, weekends, and holidays. • Comfortable with physical aspects of the role (standing, walking, light lifting). • Experience with Shopify and Shopify POS is an asset. What We Offer • Competitive hourly wage based on experience and quarterly commission. • Dynamic and inclusive work culture . • Opportunity for career growth and development within a fast-growing start-up . If you're ready to join us in our mission to build the best customer experience in the furniture industry and help create a world where everyone can feel at home, we'd love to talk to you! Please note that we may use AI-powered tools to support certain steps of our recruitment process, such as pre-screening applications and coordinating interviews. These tools allow us to focus our attention where it matters most: getting to know candidates. All hiring decisions are made by people, and we are committed to maintaining a fair and inclusive process. About Cozey At Cozey, we're not just selling furniture; we're striving to enhance the living spaces of our customers across Canada & the United States. Our vision is straightforward - to become the world's leading furniture company. We value data, learning, and adaptability, ensuring that our operations are as dynamic as the market we operate in. We believe in providing a platform where ideas are heard, respected, and implemented, and where every team member is a key player in our journey. The Role We are looking for a driven, customer-focused, and strategic individual to join our Retail team as  Assistant Store Manager  at our brand new  Montreal Flagship store . Reporting directly to the Store Manager, you will support all aspects of store operations, help lead the team of Cozey Ambassadors, and ensure we deliver an outstanding in-store experience. This is a fantastic opportunity to grow your leadership skills, gain operational experience, and advance your career with a fast-growing brand. Location Sainte-Catherine Street West, Montreal, QC