Job Opportunities API

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. Why Join Us? At LUXASIA, we believe there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful? #LI-RD1 Requirements Role Purpose The Retail Operations Executive is responsible for ensuring the smooth day-to-day operations of a designated category or product line within LUXASIA’s retail network. This role supports sales performance, stock management, and visual merchandising while ensuring a seamless customer experience. As an individual contributor, the Retail Operations Executive works closely with internal teams and external partners to drive operational excellence and execute retail strategies. Main Roles and Responsibilities 1. Sales Performance Management • Own and drive key KPIs to achieve sales targets for all stores. • Cascade monthly sales targets to Area Supervisors (AS) and Customer Engagement Officers (CEO). • Monitor weekly and monthly sales performance to identify trends and areas for improvement. • Ensure timely and accurate encoding of retail sales data into MIM (Management Information System) daily. • Collaborate with Brand and Key Account teams to plan and execute monthly animations, events, and sales initiatives. • Align with the Brand/Marketing team to strategize promotional activities and ensure seamless implementation. 2. Stock Management • Maintain optimal stock levels to prevent stockouts or overstocking. • Ensure the availability of all key SKUs in stores at all times. • Verify inventory accuracy in SAP and MIM systems. • Coordinate regular stock audits with Finance and oversee reconciliation processes with agencies. • Enforce FEFO (First Expiry, First Out) practices in stores. • Monitor expiring/expired products and coordinate with Sales Operations for promotions or pull-outs. • Communicate promptly with Brand teams to address out-of-stock (OOS) situations. 3. Customer Engagement Officer (CEO) Management • Oversee the recruitment, training, and onboarding of CEOs in retail operations systems (MIM and MIM Lite). • Monitor and ensure adherence to grooming standards per company guidelines. • Evaluate CEO performance in collaboration with agency partners. • Ensure adequate manpower allocation in stores during operational hours. • Validate and approve daily records submitted by agencies. • Ensure productivity of each CEO on a per door /brand basis • Align and execute sales incentive programs with cross