Job Opportunities API

Menlo Security's https://www.menlosecurity.com/ mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista http://www.vistaequitypartners.com/?utm_source=vistapressrelease&utm_campaign=menlosecurity”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. SUMMARY The Menlo Security Sales Engineer is a customer-focused, technical sales professional who provides guidance and support to prospective and current customers across the region. Partnering closely with Regional Sales Managers and channel partners, the Sales Engineer scopes, recommends, and demonstrates security-focused solutions that map to each customer's business needs and budget. Acting in a consultative capacity, they serve as a trusted technical resource for account teams, partners, and customers alike. The team uses AI-assisted tools throughout the sales cycle, from account research and call preparation to drafting technical responses, so more time goes to the customer conversation and less to administration. OUTCOMES & KPIS Key Outcome(s) Owned: - Technical wins on regional sales opportunities, from discovery through successful proof of concept to close. - Partner technical self-sufficiency across the assigned region. Success Metrics / KPIs (drafted, for hiring manager review): - Technical win rate on supported opportunities - Proof of concept conversion rate (POC to closed-won) - Average POC cycle time from kickoff to technical decision - Number of partner engineers enabled/certified per quarter - Quality of field feedback delivered to Product Management and Engineering (adoption of submitted insights) WHAT YOU'LL DO - Articulate the benefits of Menlo Security solutions to both technical and non-technical audiences, and research the technical requirements of each opportunity to scope and architect a solution that meets the customer's needs. - Understand the customer's business drivers and map them to a Menlo Security solution that fits both their needs and their budget. - Lead proof of concept engagements on regional sales opportunities, including deployment and configuration of Menlo Security services or software, training users on the solutions, and acting as the interface between Sales and technical staff to resolve open issues. - Use AI-assisted tools to prepare for customer engagements (account research, competitive positioning) and to draft and refine technical documentation, RFP responses, and follow-up communications, applying your own judgment for accuracy and fit. - Work closely with regional Menlo Security partners to build partner self-sufficiency and drive partner-led opportunities. - Work closely with customers to grow and expand their implementation and integration of Menlo Security products. - Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment to keep account records current with less manual effort. FUNCTIONAL COMPETENCIES Required: - Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience - Based in Singapore, with overnight travel throughout the region as needed - 4+ years o