Job Opportunities API

Key Responsibilities • Customer follow-up : Engage with customers who did not proceed with repair services after a technician visit. • Multi-channel communication : Maintain consistent contact via calls, SMS, and email until a clear decision is reached. • Technician collaboration : Coordinate with technicians to understand repair details and determine potential discounts or special offers. • Sales conversion : Present competitive offers and incentives to maximize conversion rates. • CRM management : Accurately track and update customer status in the CRM system. • Process improvement : Work with management to identify customer objections and recommend improvements. • Target achievement : Consistently meet and exceed weekly and monthly conversion goals. • Customer service : Deliver empathetic, professional communication to build trust and loyalty. Requirements • Availability to work in Los Angeles Timezone (PST) . • Proven experience in sales, customer follow-up, or account management (experience in home services or appliance repair is a plus). • Excellent verbal and written communication skills in both Russian and English . • Strong negotiation and persuasion abilities . • Highly organized, self-motivated, and capable of managing multiple follow-ups simultaneously. • Proficiency with CRM tools, spreadsheets, and communication software . • Goal-driven mindset with a passion for closing deals and driving revenue. Compensation & Growth • Competitive base salary + commission based on successful conversions. • Additional performance bonuses . • Clear career growth opportunities within the company.