Job Opportunities API

The Vacancy Position Summary: Under limited supervision, the Sample Control Technician receives, schedules samples and communicates to customers, peers and supervisor regarding order details. Essential Duties and Responsibilities: • Provides a safe and clean working environment by adhering to and promoting safety policies. • Follow all department Standard Operating Procedures (SOPs) and related documentation. • Receiving, documenting, and delivering test samples to the chemical test departments. • Communicate to clients on a variety of issues including – order status, special requests, incomplete shipments and samples requiring additional information. Installs, calibrates, repairs and maintains department equipment including providing technical and trouble-shooting support for testing and equipment maintenance. • Maintain database (AIM) including - sample historical tracking files, client contact information and the maintenance of sampling equipment records and tracking of loan orders. • Read purchase orders to determine accuracy with customer testing requests, bringing discrepancies to the attention of laboratory management. • Cleaning and maintaining sampling containers, glassware, test supplies and equipment as required. • Receiving laboratory supplies and directing them to appropriate department. • Under limited supervision, disposing of related hazardous materials. • Participating in laboratory related projects, special projects, general support, and other assignments as deemed appropriate by laboratory management. • Perform basic analytical testing under limited supervision. • Provides training to laboratory personnel as necessary. • Any other duties assigned by management. Job Requirements: • A high school diploma, GED, or equivalent with customer service planning and background. • Experience with customer service responsibilities. • Ability to meet demanding deadlines while maintaining attention to detail while completing tasks. • Ability to meet demanding deadlines while maintaining attention to detail while completing tasks. • Must be willing to take on added responsibilities and challenges to grow within the role. • Strong verbal, written, and interpersonal communication skills to be able to compile from and present to all levels of organization, internal and external contacts. • Excellent organizational skills required with the ability to coordinate tasks and meet deadlines in a dynamic environment. • Demonstrated communication and ability to work in a team environment • Proficiency in computer applications such as word processing, spreadsheets, and database management.