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Senior Account Manager, Promotional Medical Education

Real Chemistry
CompanyReal Chemistry
CategoryHealthcare
LocationRemote - USA
RemoteRemote
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Description The Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while also leading high-profile projects from the client through to the project manager and cross-functional team. The SAM will partner with the Account Director to assist brand partners with the development and management of the tactical plan. This role requires a strong awareness of the account’s strategic direction, as well as knowledge of clients’ products and processes. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with Avant colleagues, and individual performance.    What you’ll do: Ensure quality and consistency across multiple tactics that are led by both Avant and   external partners   Provide oversight and consultation to Account Managers as it relates to project execution   Act as the in-house client at all times by communicating client expectations to the crossfunctional team   Act as the Customer Management Office (CMO) liaison within the respective   account (vertical)   Provide invoicing information and budget status updates to clients as requested   Provide direction and review job scope changes and closeouts as necessary   Provide peer-to-peer channel insights and recommendations   Drive strategic partnerships with clients by having and applying knowledge of their products and objectives   Lead and actively participate in strategic brainstorming sessions and annual   strategic planning   Assist the business owner as needed with the following tasks   Create proposals for projects within assigned accounts   Partner with finance team and project managers in budget development   Perform other strategic work as delegated by the Account Director Ensure strategic objectives are met with each client project   Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals   Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase   Develop and manage project creative briefs and client scope statements   Supervise projects to ensure tactical and strategic goals are met   Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence   Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)   Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase (cont.)   Monitor the overall project scope from a client and account perspective and communicate scope changes whe