Senior Customer Program Manager
Medius 1661844806
| Company | Medius 1661844806 |
| Category | Customer Support |
| Location | — |
| Remote | — |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 29 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (teamtailor) |
Description
About Us At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters — whether that’s transforming the future of finance with AI or finding balance to go home on time. Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud-based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all — the people who make it happen. We’re more than a software company. We’re a team of problem-solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future. At Medius, our values guide how we work and grow together: Connect – We believe in the power of people—individually and collectively—and our success depends on understanding and respecting each other. We appreciate that ‘empowering finance teams of the future’ is an exciting endeavor, and we share it with everyone around us. Question – We enjoy the challenge of our work and the thrill of collaboration. We are not afraid to question ourselves and each other because we believe diverse perspectives can lead to better outcomes and that there is great power in resolution. Own – We are thorough, thoughtful, and decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how we get things done. And that’s how we remain a leader. Customers trust us to do our job so that they can focus on what they do best. At Medius, you’ll join a diverse, global community where curiosity is celebrated, ideas matter, and innovation never stops. If you’re passionate about technology, eager to make an impact, and ready to grow alongside a team that lives its values, Medius is where you can do your best work — your impact is global. Learn more at www.medius.com Job overview Medius is seeking a Senior Customer Program Manager to support the company's strategic transformation initiatives by providing structure, visibility, and execution discipline across cross-functional programs. This role sits within the CXO Operations & Strategy team and serves as the operational backbone of Medius' transformation efforts, ensuring alignment between Product, Engineering, Sales, Professional Services, Customer Success, and Support. The role is responsible for driving execution, maintaining governance, managing risks and dependencies, and ensuring leadership has clear visibility into progress against strategic objectives. The Senior Customer Program Manager works in close partnership with the Senior Customer Change & Adoption Manager to ensure initiatives are not only delivered successfully but are also adopted and operationalized across customers and internal teams. This role will report to the VP, Medius Operations. This role provides the operational discipline required to successfully execute Medius' most strategic initiatives. By creating visibility, accountability, and alignment across teams, this role enables faster decision-making and improved execution. Responsibilities and Duties - Program Governance & Execution • Manage integrated transformation plans across multiple workstreams and stakeholder groups. • Maintain program timelines, milestones, dependencies, and success measures. • Ensure initiatives remain aligned with strategic business objectives. • Track progress against commitments and proactively identify delivery risks. Executive Reporting & Visibility • D
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