Job Opportunities API

📋 Description • Build and maintain strong customer relationships; act as the face and voice of Nayya. • Partner with customers to understand goals and drive success. • Leverage data insights to assess engagement and adoption. • Monitor key metrics like satisfaction, retention, and expansion. • Develop and execute employer communications to maximize impact. • Lead Quarterly Business Reviews and collaborate with product/sales. 🎯 Requirements • 5+ years in customer success; startup scaling experience a plus. • Domain expert with carriers/brokers/benefits providers or employer relationships. • Entrepreneurial mindset; owner mentality. • Socially-driven; strong stakeholder management and authentic communication. • Analytical; comfortable digging into data to understand engagement. • Passion for creating tech experiences that empower users; strong PM skills.