Job Opportunities API

WHAT YOU GET TO DO • Handle inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account, password resets, and technical issues - these are warm leads, no cold calling • Upsell real estate agents' current memberships for added value in receiving qualified leads for property listings • Provide exceptional customer service by addressing inquiries promptly and efficiently • Troubleshoot and resolve technical issues related to the Equator platform • Conduct product demonstrations to showcase the benefits of Equator's services • Maintain accurate customer records and update information in the CRM system • Collaborate with the sales team to identify potential upselling opportunities • Assist in the development and implementation of sales strategies to increase customer retention • Generate and qualify leads • Prepare and deliver regular reports on customer interactions, sales activities, and performance metrics • Stay up-to-date with industry trends, competitor offerings, and Equator's product updates • Participate in ongoing training to enhance product knowledge and customer service skills